Order status
Once a pair leaves the atelier, you can follow it from packing to the door. Sign in to see every order placed with this email.
View your orders- Confirmation arrives by email as soon as checkout is complete.
- Packed orders usually move within one working day.
- In major cities, most pairs arrive in 2–4 days after dispatch.
- If a tracking update stalls for more than 48 hours, write to the house desk with your order number.