Ships across Pakistan. Free shipping on orders above PKR 2,000

The house desk

Customer service

From a missed size to a parcel on the road — we look after every Walkena pair, from first try-on to the last hour indoors.

Questions

Short answers for the things we are asked most. Anything else — write to the desk.

How should Walkena slides fit?
Use the EU chart on every product. The footbed should cup the heel without pinching the toes. If you sit between sizes, we usually suggest the larger last — write to us if you are unsure.
Do you ship for free?
Yes, on Pakistan orders above PKR 2,000. Below that, courier is calculated at checkout.
Can I pay on delivery?
Where cash on delivery is available, it appears as a payment choice at checkout. A small handling fee may apply.
How do I care for a pair?
Keep leather and calf away from standing water. Wipe with a dry cloth. Cork and foam footbeds soften with wear — that is intended. Store in the dust bag when the season turns.
Can I change an order after I place it?
If it has not packed yet, we can usually amend the size or address. Open your orders or write to the house desk the same day.