Up to 55% off all stock. Buy any 2 pairs, save PKR 200. Sign up for 10% off your first order with WELCOME10. Ships across Pakistan. Free shipping on orders above PKR 2,500

The house desk

Customer service

From a missed size to a parcel on the road — we look after every Walkena pair, from first try-on to the last hour indoors.

Order status

Once a pair leaves the atelier, you can follow it from packing to the door. Sign in to see every order placed with this email, or open the confirmation link from your inbox.

View your ordersAsk the house desk
  • Confirmation arrives by email as soon as checkout is complete.
  • Packed orders usually move within one working day.
  • In major cities, most pairs arrive in 2–4 days after dispatch.
  • If a tracking update stalls for more than 48 hours, write to the house desk with your order number.